Order Status

Go to order history to check your order status.

To view the order history page, you must be logged in indicating your email address and password and once inside you must click on the appropriate link History and details of my orders“, where you will see both the status and other detailed information on your active orders.

This is the easiest and quickest way to get the latest information about your orders.

Status types

Payment accepted . Your order has been placed and received. We will work with it immediately.

Awaiting bank wire payment . We are awaiting your bank wire transfer to send you the order.

Preparation in progress . It appears when we begin to work with your order.

Shipped . It appears when the order leaves our warehouse.

Delivered . Your order arrived to your home.

You will receive a new e-mail for each status change.

Immediately after you place an order, order information may not appear on IcelandToYou.

After your order is shipped, packages with more than 2 kg are registered and you can keep track of them, using the tracking number and URL given by us.

For more information about your order tracking, click here.